SMS Notifications Policy
✓ How Customers Opt In to SMS Messages
Customers provide express written consent to receive SMS messages from Kilford Auctions by submitting their phone number during auction registration, bidding, or checkout on our platform. At the point of collection, customers are informed that they will receive operational SMS notifications related to their auction activity.
Consent is also collected verbally by warehouse staff when customers arrange pickup or payment in person.
No purchase is required to opt in, and opting out will not affect your ability to participate in auctions.
Program Name & Description
Program Name: Kilford Auctions SMS Notifications
Kilford Auctions LLC sends operational SMS messages to customers who have consented to receive communications. Message types include:
- Pickup-ready notifications
- Shipping and tracking updates
- Invoice availability reminders
- Payment confirmations
- Warehouse operational updates
Program At-a-Glance
| Detail | Information |
|---|---|
| Message Frequency | Varies based on auction activity. Up to 5 messages per auction cycle. |
| Message & Data Rates | Msg & data rates may apply. Contact your wireless provider for details. |
| Supported Carriers | All major US carriers. Carrier is not liable for delayed or undelivered messages. |
| Sender | Kilford Auctions LLC — messages sent from (855) 490-8782, (254) 551-1089, and (254) 263-4900 |
| Contact | support@kilfordauctions.com | (254) 551-1089 |
How to Opt Out
Reply STOP, CANCEL, QUIT, END, or UNSUBSCRIBE to any message at any time.
You will receive one final confirmation: “You have been unsubscribed from Kilford Auctions SMS notifications. No further messages will be sent.”
To re-subscribe, reply START.
How to Get Help
Reply HELP to any message, or contact us directly:
- Email: support@kilfordauctions.com
- Phone: (254) 551-1089
- Website: kilfordauctions.com
Privacy & Data
Kilford Auctions does not sell, rent, or share your phone number or personal information with third parties for marketing purposes. Your contact information is used solely for operational communications related to your auction activity.
For full details, please review our Privacy Policy.
Changes to This Program
Kilford Auctions reserves the right to modify or discontinue the SMS notification program at any time. Active subscribers will be notified of material changes prior to them taking effect.
Last updated: May 2026 · Kilford Auctions LLC