Auction Lot Conditions Explained: New, Open-Box, Box-Damaged & More

Quick answer: Liquidation lots come in a range of conditions. At Kilford Auctions the condition is always listed FIRST in each lot’s description. Common labels include new-in-box, open-box, box-damaged, customer return, salvage, and not tested. Reading the condition before you bid is the single best way to shop smart.

What do the condition labels mean?

New-in-box is unused in original packaging. Open-box was opened but is otherwise like new. Box-damaged means the product is fine but the packaging has wear. Customer return came back to a retailer and was re-inspected. Salvage may be incomplete or for parts. Not tested means we couldn’t verify function.

Why is packaging sometimes worn?

Overstock and returns pass through warehouses, so boxes may show shelf wear, stickers, or have been opened for inspection and resealed. The item inside is usually unaffected. We add photos when damage is significant.

Should I avoid ‘not tested’ lots?

Not necessarily, but bid accordingly. Not-tested and salvage lots are sold as-is with no returns, so they’re best for buyers comfortable with that risk, or who can use parts. Preview or ask questions first.

How do I get started with Kilford Auctions?

Kilford Auctions runs online overstock and liquidation auctions out of Temple, Texas, with every lot starting at $5 and no reserve. We ship nationwide. To get closing reminders and previews of upcoming lots, sign up for text and email alerts on our homepage. Questions? Email support@kilfordauctions.com or call/text 254-551-1089.