Author: songangel

Quick answer: Auctions are different from retail stores, but Kilford Auctions stands behind what we sell. You have 14 days from the auction close date to request a return. Items must come back in the same condition with original packaging. If we misrepresented an item, we cover return shipping; otherwise the buyer pays. We do not accept returns for buyer’s remorse.

When can I return an item?

Within 14 days of the auction’s close date. After that window the auction is finalized. Approved refunds go back to your original payment method within 5 business days of us receiving the item in the agreed condition.

What can’t be returned?

Items marked NOT TESTED or UNABLE TO TEST are sold as-is with no returns. Salvage lots and large mirrors are also final sale. And because it’s an auction, we don’t accept returns for change of mind, sizing, or color, so check each lot carefully before bidding.

What if an item was described wrong?

We take accountability for our mistakes. If we misrepresented an item, you can return it for a refund and we’ll cover return shipping. Just contact us within the return window.

How do I get started with Kilford Auctions?

Kilford Auctions runs online overstock and liquidation auctions out of Temple, Texas, with every lot starting at $5 and no reserve. We ship nationwide. To get closing reminders and previews of upcoming lots, sign up for text and email alerts on our homepage. Questions? Email support@kilfordauctions.com or call/text 254-551-1089.

Quick answer: Online auction lots don’t all close at once. They close in sequence, a few lots per minute, starting at the scheduled time. Many platforms also extend a lot’s close time if a last-second bid comes in, so you always get a fair chance to respond. Kilford Auctions lots begin closing at the posted time and stagger until every lot is sold.

What is staggered closing?

Instead of every lot ending at the same moment, lots close one after another at a set pace. This lets you focus on each lot you’re watching as it comes up, rather than trying to track hundreds of simultaneous closings.

What is bid extension (anti-sniping)?

If someone bids in the final moments, the lot’s closing time may extend by a short window. This prevents last-second sniping and ensures the highest genuine bidder wins. Watch your lots near closing so you can respond if outbid.

How do I get started with Kilford Auctions?

Kilford Auctions runs online overstock and liquidation auctions out of Temple, Texas, with every lot starting at $5 and no reserve. We ship nationwide. To get closing reminders and previews of upcoming lots, sign up for text and email alerts on our homepage. Questions? Email support@kilfordauctions.com or call/text 254-551-1089.

Quick answer: Win more online auction lots by setting honest maximum bids, watching the lots you want, reading conditions before bidding, and budgeting for the 14% buyer’s premium and tax. The most successful bidders plan ahead instead of reacting in the final seconds.

What’s the most common bidding mistake?

Bidding only at the last second. If your connection lags or you blink, you lose. Setting a proxy max bid early protects you and often wins the lot at a lower price than a bidding war would.

How do I avoid overpaying?

Decide your true maximum before you bid, including the premium and tax, and don’t chase past it. There’s almost always another great lot coming. Discipline is how bargain hunters stay profitable.

Should I preview lots first?

If you can, yes. Previewing or asking for extra photos helps you bid with confidence, especially on higher-value lots. We’re happy to answer questions before the auction closes.

How do I get started with Kilford Auctions?

Kilford Auctions runs online overstock and liquidation auctions out of Temple, Texas, with every lot starting at $5 and no reserve. We ship nationwide. To get closing reminders and previews of upcoming lots, sign up for text and email alerts on our homepage. Questions? Email support@kilfordauctions.com or call/text 254-551-1089.

Quick answer: Overstock and liquidation merchandise is brand-name product that retailers need to clear, such as excess inventory, customer returns, shelf-pulls, and discontinued items. It’s typically new or like-new and sold far below retail. Kilford Auctions sources this merchandise from major big-box stores and resells it lot by lot at auction.

Where does liquidation merchandise come from?

Retailers constantly rotate inventory. Overstock that didn’t sell, items customers returned, seasonal goods, and store-closing stock all get liquidated. We buy it, inspect it, photograph it, and list it so shoppers can win it at auction.

Is liquidation merchandise good quality?

Most of it is new or like-new. Conditions vary, which is why every lot lists its condition first. You’re buying real brand-name goods, often the same items on store shelves, just at a steep discount.

How do I get started with Kilford Auctions?

Kilford Auctions runs online overstock and liquidation auctions out of Temple, Texas, with every lot starting at $5 and no reserve. We ship nationwide. To get closing reminders and previews of upcoming lots, sign up for text and email alerts on our homepage. Questions? Email support@kilfordauctions.com or call/text 254-551-1089.

Quick answer: After you win, you choose local pickup or shipping. Kilford Auctions ships nationwide and also offers scheduled pickup days in Temple, Texas. For security, packages ship to the address on your bidder registration. Pickup is free; shipping is invoiced separately after the auction closes.

How does shipping work?

Select shipping when you register (or email us after). Once your lots are paid, we package, weigh, and send a shipping invoice that includes insurance equal to your winning bid. Pay it, and we provide tracking. For card-security reasons we ship to your registered address unless you verify a change.

How does local pickup work?

Items can be picked up on our scheduled pickup days after the auction has fully closed and your invoice is paid. Bring your invoice. Pickup is at 7209 Charter Oak Loop, Temple, TX 76502.

Are there items that can’t ship?

Yes. Salvage lots and mirrors larger than handheld cannot be shipped and must be picked up. Always check the lot description before bidding if you need shipping.

How do I get started with Kilford Auctions?

Kilford Auctions runs online overstock and liquidation auctions out of Temple, Texas, with every lot starting at $5 and no reserve. We ship nationwide. To get closing reminders and previews of upcoming lots, sign up for text and email alerts on our homepage. Questions? Email support@kilfordauctions.com or call/text 254-551-1089.